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| The
Devonport Entertainment & Convention Centre Privacy Policy |
| The Devonport
Entertainment & Convention Centre is committed to protecting the
privacy of its patrons and customers and is bound by the National
Privacy Principles which are contained in the Privacy Act 1988. The
National Privacy Principles can be found at www.privacy.gov.au |
| How is personal information
collected? |
The
Devonport Entertainment & Convention Centre collects personal
information from you in a number of different ways, depending on the
type of dealings you have with us. For example, you can buy tickets
by the following methods:
• Over the phone
• In person
• On-line via our website
Personal information may also be collected if you phone us, contact
us electronically or by other written correspondence, or when you
request information to be sent to you. In most cases the information
will be collected at the time of purchasing tickets. |
| What personal information
does the Devonport Entertainment & Convention Centre collect and
why? |
| When
you buy tickets through the Devonport Entertainment & Convention
Centre box office we need to collect personal information such as
your name, address, telephone number and, and where applicable, credit
card details. We collect this information so that we can charge you
for your tickets, and so that we can contact you should the event
be cancelled, postponed or changed in any way, or for the replacement
of lost tickets. |
| Will your personal information
be given to anyone else? |
The
Devonport Entertainment & Convention Centre will not sell, lend,
trade or disclose personal information about you to third parties
but when you buy tickets through our box office you will be asked
if you wish to receive marketing material from us.
We may also, at our discretion, send you information on behalf of
other organisations so that you can receive promotional material about
their upcoming events. These organisations may include but are not
limited to theatre companies, other venues, promoters or performers.
If the Devonport Entertainment & Convention Centre provides your
personal details to a contractor (e.g. a mailing house) we require
these organisations to comply with our Privacy Policy i.e. that your
personal details will not be sold, lent, traded, disclosed or retained
by any external organisation. |
| Security of personal information |
| The Devonport
Entertainment & Convention Centre protects the information it
collects in a secure database which is only accessible to the Devonport
Entertainment & Convention Centre employees. The Devonport Entertainment
& Convention Centre employees are required to treat personal information
as confidential and to maintain the confidentiality of that personal
information. |
Where it is lawful
and practicable to do so, customers may transact with the Devonport
Entertainment & Convention Centre without providing personal information.
Customers wishing to buy tickets without supplying personal information
can make a cash transaction in person at our box office.
However, if we do not collect personal information about you at the
point of sale, we will not be able to contact you in the case of an
event cancellation or postponement, nor will we be able to replace
lost tickets. |
The Devonport
Entertainment & Convention Centre aims to keep all recorded personal
information accurate and up-to-date. Under the Privacy Act, you have
a right to seek access to information which the Devonport Entertainment
& Convention Centre holds about you. You also have the right to
ask us to correct any parts which are inaccurate, incomplete or out-of-date.
If you wish to access to personal information we hold about you, please
set out your request in writing, and forward it to the Privacy Officer,
Devonport Entertainment & Convention Centre, 145-151 Rooke Street,
Devonport, Tas 7310. In the interests of protecting the privacy of
individuals about whom we hold personal information, we will require
that you verify your identity. This can be done by enclosing a copy
of a form of identification such as your current driver’s licence
or passport with your written request and this will be returned to
you afterwards.
Ordinarily the Devonport Entertainment & Convention Centre will
not charge you for the cost of providing this type of access to your
records. However, if we do propose to charge you, we will advise you
of the relevant charge before we provide you with access.
If you wish to change personal information that is inaccurate or out-of-date,
please contact our Privacy Officer with your request for correction. |
| Additional privacy information
and how to contact Devonport Entertainment & Convention Centre |
The Devonport
Entertainment & Convention Centre may change its Privacy Policy
at any time and will notify its customers by posting an updated
version of the policy on its website.
The Devonport Entertainment & Convention Centre will make this
Privacy Policy available to anyone who requests it, whether at our
offices or via our website.
If you feel that the Devonport Entertainment & Convention Centre
is not complying with this Privacy Policy, or if you have other
privacy concerns, please contact our Privacy Officer.
145-151 Rooke Street
Devonport TAS 7310
Phone 03 6420
2900
Fax 03 6420 2916
Email decc@devonport.tas.gov.au |
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