There are 6 ways in which you can book / purchase tickets: Reservations. You can make an unpaid reservation by telephoning the Box Office on (03) 6420 2900. We will hold the reservation for 2 working days, at which point it will be cancelled if it has not been paid for. This service is available unless contractual obligations preclude us. Credit Card Transactions. You may purchase tickets by phone charging them to your credit card. Over the phone we accept MasterCard & Visa, When booking online, we accept MasterCard, Visa & AMEX. This is a convenient method of paying for those who, for whatever reason, cannot make it into the centre.
Tickets may then be collected at your convenience right up to performance time. If you require someone else to collect on your behalf, fax us that person’s name and your authorisation. We will not accept a booking made on another person’s card. This ensures security for your ticket/s and helps guard against fraudulent use of your credit card. In Person. You may purchase the tickets directly from the Box Office or an agent where advertised for a special event. The Box Office hours are from Monday to Friday, 9am until 4.30pm and prior to performances. Door Sales. You may wish to purchase tickets on the day / night of the performance either at the Box Office, or at the venue (which ever is applicable). Please remember that we cannot guarantee you preferred seating or even tickets if you leave it until the last minute to make your purchase!
By Mail. You may prefer to book by mail, writing to us with your ticket order and enclosing a cheque or money order. Tickets can be held for collection or mailed out. The Mail-Out service is usually available for all tickets purchased early. This incurs a $3.50 service fee for regular mail or $6.60 for Registered Post in addition to any other fees. Once tickets are mailed out the DECC does not take responsibility for any lost or stolen tickets. By Internet. If you want to book tickets any time day or night you can now use the online box office on our website. The system with offer you the best seats that are still available for the performance or you can select your own from the interactive seat map. A $2.75 per ticket processing fee is applicable to all internet sale. Additional fees may apply.